CUSTOMER
help.
HAPPINESS
ORDERING & shipping
You can place an order through our website. Browse the collection, add items to your cart, then proceed to checkout.
We accept major credit and debit cards, Apple Pay, Google Pay, Shop Pay, and PayPal — selectable at checkout.
Yes — we ship across the U.S. and to select international destinations. See our Shipping page for full rates and timelines.
Once your order is shipped, we email a tracking number with a link to follow your package in real time.
30 days from delivery, unworn with tags attached. Returns are free within the U.S. — we'll email a prepaid label.
BRAND & support
Yes — we produce our garments in small batches at our own studio, controlling every step from design through print.
Email zohobrand@gmail.com or use the form on the Contact page. We reply within 24 hours, Mon–Fri.
Not yet — we're working on a flagship retail space. The studio in North Hollywood is open by appointment only for now.
Email customer support as soon as possible. We'll do our best, but can't guarantee changes once an order has been processed for shipping.
Sign up for our newsletter on the homepage and follow @zoho.brand on Instagram for drops and behind-the-scenes.
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TOUCH.
Have questions about your order, or a general enquiry? We read every message ourselves — usually within 24 hours.