FAQ

How can I place an order?

You can place an order through our website, zohobrand.com. Simply browse our collection, select the items you wish to purchase, add them to your cart, and proceed to checkout. Follow the prompts to provide the necessary information and complete your order.

What payment methods do you accept?

We accept various forms of payment, including major credit cards, debit cards, and PayPal. During the checkout process, you will be able to select your preferred payment method.

Do you offer international shipping?

Yes, we offer international shipping to select countries. Please refer to our shipping policies or contact our customer support for more information regarding international shipping options and fees.

How can I track my order?

Once your order is shipped, we will provide you with a tracking number and instructions on how to track your package. You can use this tracking number to monitor the progress of your delivery.

What is your return policy?

We have a comprehensive Returns and Exchanges Policy in place. Please refer to the policy on our website for detailed information regarding eligibility, procedures, and any associated fees.

Do you manufacture your products?

Yes, at ZOHO, we take pride in having our own manufacturing facility. We produce our products directly, ensuring control over the entire production process. From design to manufacturing, we oversee every step to maintain the highest quality standards and bring you unique and exceptional garments.

How can I contact your customer support?

You can reach our customer support team by email at [email protected] or through the contact form on our website. We are here to assist you with any questions, concerns, or inquiries you may have.

Do you have a physical store?

While we don't currently have a physical store, we are excited to announce that we are in the process of creating a flagship retail space where you can immerse yourself in the world of ZOHO. Stay tuned for updates on our upcoming physical store, where you can personally experience our distinctive garments and engage with our brand in a captivating environment. In the meantime, you can explore and purchase our products through our online store at zohobrand.com.

Can I cancel or modify my order after it has been placed?

We strive to process orders promptly. If you need to cancel or modify your order, please contact our customer support as soon as possible. We will do our best to accommodate your request, but please note that we cannot guarantee changes or cancellations once the order has been processed.

How can I stay updated on new product releases and promotions?

To stay updated on new product releases, promotions, and exclusive offers, you can sign up for our newsletter on our website. You can also follow us on social media for the latest updates.